Petty Things Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.pettythings.com (the “Site”).
Who we are
Data privacy is of high importance for PETTY THINGS and we want to be open and transparent with our processing of your personal data.
We therefore have a policy setting out how your personal data will be processed and protected.
Who is the controller of your personal data?
The Spanish brand, PETTY THINGS, is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.
PETTY THINGS
Calle Ebro 24. Torrelodones (Madrid)
Spain
Authorized representative: Ruth Arilla
VAT registration number: ES08035854E
Where do we store your data?
The data that we collect from you is stored within the European Economic Area (“EEA”).
Who can access your data?
We never pass on, sell or swap your data for marketing purposes to third parties outside the PETTY THINGS.
The online shop https://www.pettythings.com will only act as the personal data processor and processes the personal data on behalf of the Spanish brand.
Data that is forwarded to third parties is only used to provide you with our services. You will find categories of third parties under every specific process below.
We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
What rights you have over your data
What are your rights?
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact PETTY THINGS and we will provide you with your personal data via e-mail.
Right to portability:
Whenever PETTY THINGS processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
If you have a PETTY THINGS account or Club member you can edit your personal data under your account page or by update your preferences in any mailing you receive.
Right to erasure:
You have the right to erase any personal data processed by PETTY THINGS at any time except for the following situations:
*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have an unsettled debt with PETTY THINGS, regardless of the payment method
*if you are suspected or have misused our services within the last four years
*your debt has been sold to a third party within the last three years or one year for deceased customers
*your credit application has been rejected within the last three months
*if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on PETTY THINGS´s legitimate interest. PETTY THINGS will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means:
* following the instruction in each marketing emails
* by sending a mail to [email protected] with subject “Unsubscribe mailing club”.
How can you exercise your rights?
We take data protection very seriously and therefore we personnel to handle your requests in relation to your rights stated above. You can always reach them at [email protected] .
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice.
What personal data we collect and why we collect it
Why do we use your personal data?
We will use your personal data to manage your purchase online at PETTY THINGS by processing your orders and returns via our online services and send you notifications of delivery status or in the event of any problems with the delivery of your items.
We will use your personal data to manage your payments.
We will also use your data in order to handle complaints and warranty matters for products.
Your personal data is being used to identify you and to validate your legal age for shopping online and to confirm your address with external partners.
What types of personal data do we process?
We will process following categories of personal data
* contact information such as name, address, e-mail address and telephone number
* payment information and payment history
* credit information
* order information
If you have a PETTY THINGS account or are a PETTY THINGS Club member we will also process your personal data submitted in relation to the account or membership such as
* account or membership ID
* shopping history
* date of birth
Who has access to your personal data?
Your personal data that is forwarded to third parties, is only used to provide you with the services mentioned above, companies to validate your address, communication agencies to send you order confirmation, distribution suppliers in connection with the delivery of your order. Payment service providers for your payment and debt collection agencies.
Please be aware that many of these recipient companies have an independent right or obligation to process your personal data.
What is the legal ground to process your personal data?
The processing of your personal data is necessary for PETTY THINGS to fulfil the service of managing and delivering the order to you.
How long do we save your data?
We will keep your data as long as you are an active customer and if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes.
Why do we use your personal data?
We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
We will provide you with your order history, details around your orders and enable you to handle your account settings. We will also provide you with easy ways to maintain accurate and updated information such as contact details.
Furthermore, we will enable you to save items in your wish list. PETTY THINGS will process your navigation and browsing on our digital platforms (including website and app), your shopping history and the data you submitted to us through your account.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site. Go to Cookie policy for farther information.
What types of personal data do we collect?
We will always process your e-mail address and password that you submit to us when you sign up for PETTY THINGS account.
If you create an account, we will store your name, address, email and phone number (optional), which will be used to populate the checkout for future orders.
When shopping, we’ll track:
- Products you’ve added to the wish list: we’ll use this to show you and other users your favorite products, and to create targeted email campaigns.
- Wish lists you’ve created: we’ll keep track of the wish lists you create, and make them visible to the store’s staff
- Your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.
We’ll also use cookies to keep track of wish list contents while you’re browsing our site. Go to Cookie policy for farther information.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.
We will process the following categories of personal data if you make a purchase
* order history
* delivery information
* payment history
We will also store comments or reviews, if you choose to leave them.
We will also process the following categories of personal data connected to your cookies
* click history
* navigation and browsing history
Who has access to your personal data?
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
- Wish list details, such as products added, date of addition, name and privacy settings of your wish lists. Our team members have access to this information to offer you better deals for the products you love.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Data that is forwarded to third parties is only used to provide you with the services mentioned above, to optimize the website we use, website agencies and analysis tools for product rating.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.
What is the legal ground to process your personal data?
The processing of your personal data for your account is based on your consent when you create your PETTY THINGS account.
The processing of your personal data provides you with relevant product information is based on our legitimate interest.
Your right to withdraw your consent:
You have the right to withdraw your consent from the processing of your personal data at any time. When you do so your account will cease to exist and PETTY THINGS will not be able to provide you with the services mentioned above.
How long do we save your data?
We will keep your data for as long as you have an active PETTY THINGS account. You have the right to terminate your account at any time, if you choose to do so your account will cease to exist and you will be considered inactive.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address, billing and shipping addresses.
After your account has been terminated your data will be deleted.
Your right to object to processing of your data:
You have the right to object to processing of your personal data that is based on PETTY THINGS’s legitimate interest by [email protected] . Your account will then be deleted and we will not be able to carry out our services to you.
This is our email marketing. We will use it to keep you inform about new collections, news, or promotions. You choose to inscribe yourself when you purchase in our online shop, in our local popups or by subscribing in our website.
Why do we use your personal data?
We will use your personal data to send you marketing offers, information about the brand and collections and invitations through e-mails.
In order to optimize your experience of PETTY THINGS we will provide you with relevant information, recommended products, send you reminders of products left in your shopping bag and send you personalized offers. All these great services are based on your previous purchases, what you have clicked on and information you have submitted to us.
What types of personal data do we process?
We will process following categories of personal data
* contact information as e-mail address
* date of birth (if you choose to provide that to us)
* what products and offers you have clicked on
If you have a PETTY THINGS account or are a PETTY THINGS Club member we will also process your personal data submitted in relation to the account and membership such as
* name
* address
* age
* shopping history
* how you navigated and clicked on the site
Who has access to your personal data?
Data that is forwarded to third parties is only used to provide you with the service mentioned above, to media agencies and technical suppliers for distribution of physical and digital direct marketing.
We never pass on, sell or swap your data for marketing purposes to third parties outside the PETTY THINGS group.
What is the legal ground to process your personal data?
The processing of your personal data is based on your consent when you agree to direct marketing.
Your right to withdraw your consent:
You have the right to withdraw your consent for the processing of your personal data at any time and also object to direct marketing.
When you do so, PETTY THINGS won’t be able to send you any further direct marketing offers or information based on your consent.
You can opt out from direct marketing by the following means:
* following the instruction in each marketing post
* by sending a mail to [email protected] with subject “Unsubscribe mailing club”.
How long do we save your data?
We will keep your data for direct marketing until you withdraw your consent.
For e-mail marketing we will consider you an inactive customer if you haven’t opened an e-mail within the last year. After this time period your personal data could be deleted.
In accordance with the provisions of current legislation on Personal Data Protection (RGPD) and Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSI-CE), PETTY THINGS informs users that it has proceeded to create a profile in the Network Social Facebook, Instagram, Google +, with the main purpose of publicizing its products and services.
The user has a profile in the same Social Network and has decided to join the page created by PETTY THINGS, thus showing interest in the information that is advertised on the Net. By joining our page, you provide your consent for the processing of personal data published on your profile.
The user can access the privacy policies of the Social Network at any time, as well as configure their profile to guarantee their privacy.
PETTY THINGS has access to and deals with that public information of the user, especially his contact name. These data are only used within the Social Network itself. They are not incorporated into any file.
In relation to the rights of access, rectification, cancellation and opposition, of which you have and that may be exercised before PETTY THINGS, in accordance with the LOPD, you must take into account the following nuances: Access: It will be defined by the functionality of the Social Network and the ability to access information on user profiles. Rectification: It can only be satisfied in relation to that information that is under the control of PETTY THINGS, for example, eliminating comments published on the page itself. Normally, this right must be exercised before the Social Network. Cancellation and / or Opposition: As in the previous case, can only be met in relation to that information that is under the control of PETTY THINGS, for example, no longer be attached to the profile.
PETTY THINGS will perform the following actions: Access to public profile information. Publication in the user’s profile of all information already published on the page of PETTY THINGS. Send personal and individual messages through the channels of the Social Network. Updates on the status of the page that will be published in the user’s profile.
The user can always control their connections, remove the content that no longer interests them and restrict who shares their connections, for this they must access their privacy settings.
Publications
The user, once joined to the page of PETTY THINGS, may publish in the latter comments, links, images or photographs or any other type of multimedia content supported by the Social Network. The user, in all cases, must be the owner thereof, enjoy the copyright and intellectual property rights or have the consent of the affected third parties. It is expressly prohibited any publication on the page, whether texts, graphics, photographs, videos, etc. that attempt or are likely to attempt against morality, ethics, good taste or decorum, and / or that infringe, violate or violate the rights of intellectual or industrial property, the right to the image or the Law. In these cases, PETTY THINGS reserves the right to withdraw the content immediately, being able to request permanent blocking of the user.
PETTY THINGS will not be responsible for the content that a user has freely published.
The user must keep in mind that his publications will be known by the other users, so he himself is the main responsible for his privacy.
The images that can be published on the page will not be stored in any file by PETTY THINGS, but they will remain in the Social Network.
Competitions and promotions
PETTY THINGS reserves the right to hold contests and promotions, in which the user may participate together with its page. The bases of each one of them, when the platform of the Social Network is used for it, will be published in it. Always complying with the LSSI-CE and any other standard that applies to it.
The Social Network does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.
Advertising
PETTY THINGS will use the Social Network to publicize its products and services, in any case, if you decide to treat your contact data to carry out direct commercial prospecting actions, it will always be in compliance with the legal requirements of the LOPD and the LSSI-CE.
The fact of recommending to other users the page of PETTY THINGS will not be considered publicity so that they can also enjoy the promotions or be informed of their activity.
Below we detail the link to the privacy policy of the Social Network:
Facebook: https://www.facebook.com/help/
Twitter: https://twitter.com/privacy
Instagram: http://instagram.com/about/legal/privacy/
LinkedIn: http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
How we protect your data
thepettythings.com uses SSL certificate to ensure the secure of your data. An SSL certificate works as a digital “passport” that allows data to be transmitted over secure networks, protecting financial and credit card movements, activations, access to webmail, sensitive information and Intranets. Authenticate and encrypt the data transferred through the web to the server.
Protect your website from fakes
Increase the confidence of your visitors by showing the security lock
Avoid illegal alteration and editing
Protect your visitors’ data from improper and malicious use
The data backups are encrypted on a secure thirty party cloud service.
What data breach procedures we have in place
There is a security system on the website that will report any security breach on the data, in which case the clients will be inform in the maximum of 30 days after it happens, and right the way to the legal authority
Vimeo
Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.
If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.
For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.
Legal Warning & Disclaimer
Compliance with Law 34/2002 of July 11, Services Information Society and Electronic Commerce, we inform you that the owner of www.pettythings.com is Petty Things, Madrid (Spain) [email protected].
“User” accesses, uses or participates in the services and activities, free or paid, developed in www.pettythings.com. Access to this website will become “user”, implying your express and unconditional acceptance of general conditions that are published in www.pettythings.com , at the time you access the web. Therefore, you should read the general conditions of use in each of the occasions on which it intends to access and appropriate use services provided through this site, because they are subject to change.
The general conditions of use regulate the access, navigation and use of www.pettythings.com and the responsibilities arising from the use of content such as text, graphics, drawings, designs, codes, software, photos, music, videos, sounds, databases, images, expressions and information as well as any other creation protected by national laws and international copyright treaties intellectual.
Petty Things may establish conditions that will apply to the use and / or contracting of specific services, and general conditions also apply.
The User warrants that all information provided through subscription forms included in this site is legitimate, real, accurate and truthful. Minors must have the prior consent of their parents, guardians or legal representatives, the latter being solely responsible for the acts of the children in their care. At all times, the user must make proper use of the services of this website in accordance with these conditions, current legislation, morality and public order and accepted practices on the Internet
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]
